Policies
Cancellations
If you need to cancel or postpone your appointment, please provide at least 24 hours' notice. Otherwise, you will be charged a $100 non-attendance fee.
Fee Collection
Payment is due at the end of our session. I accept payment through…
Consent
Psychological Service
As part of providing a psychological service, Emma Tattersall needs to collect and record personal information relevant to your situation, such as your name, contact information, medical history, and other relevant details. This information is kept safe and private.
Purpose of Collecting and Holding Information
We gather your information to understand your circumstances, as part of our assessment and provide effective treatment. Only your psychologist and authorised staff at Emma T Psychology will see your information. We follow strict privacy laws to keep your information safe. For more information on how we will keep your information safe you can contact our office or also see the section “Further Information”.
Consequence of Not Providing Personal Information
If you do not wish for your personal information to be collected as described, we may not be able to provide the psychological service to you. You may request to remain anonymous or use a pseudonym, unless impracticable or required by law to use your identified information.
Your Rights
You are entitled to access your personal information kept on file, subject to exceptions in the relevant legislation. We can discuss with you the best way to do this, and noting there may be a cost associated.
Disclosure of Personal Information
All personal information gathered during the provision of the psychological service will remain confidential with the following exceptions:
Information about my diagnosis, treatment and progress will be exchanged with my referring General Practitioner (GP)/ Psychiatrist and any professional named in my Mental Health Treatment Plan), this may include information being sent at regular intervals (as an example after my 1st, 6th and 10th session under a Mental Health Care Plan).
It is subpoenaed by a court or disclosure is otherwise required or authorised by law.
Failure to disclose the information would, in the reasonable belief of Emma Tattersall, place you or another person at serious risk to life, health, or safety.
Your prior approval has been obtained to provide a written report to another professional or agency (e.g. insurance or lawyer) or discuss the material with another person (e.g., parent, employer, health provider, or third-party funder).
Further information
This consent form has been created to comply with the Australian Privacy Principles of the Commonwealth Privacy Act (1988.
If you require more details, you can access our “Privacy policy for management of personal information”, by contacting admin@emmatpsychology.com.
You can also access the following websites
Commonwealth - www.oaic.gov.au/
Victoria - www.health.vic.gov.au/healthrecords/
I can also provide you with a copy of the APS Charter for Clients of Psychologists. Please contact me at admin@emmatpsychology.com